Shipping policy

All orders are processed within 1-3 business days, and you'll receive a tracking number via email once your order ships. We typically ship via USPS or UPS, with standard shipping estimated to arrive within 5-7 business days after processing. Please note that delivery times are estimates and do not include transit time, customs processing (international orders), or potential delays due to carrier issues or inclement weather. 

If you have an issue with your order, please contact us directly at: customercare@maisonquimelem.com